PRIMARY HEALTHCARE PROVIDER MATCH & LOCATOR
The Situation
Design & Development, Innovation & Strategy.
A regional healthcare system’s objective was to allow its existing and potential patients an intuitive, user-friendly way to find and contact their primary care providers online. It was also important that the provider data and criteria be self-serviceable by the healthcare system’s staff.
The Solution
Extending with highly customized functions.
We implemented a CMS public site solution at the core, while heavily extending it to support primary care provider data and patient-to-provider matching functionality. Visitors could easily search for providers by location, or complete a simple, yet effective survey of criteria to find potential provider matches, view details and map office locations or submit appointment requests. Content, provider data, and match q&a criteria were all self-managed by the system’s staff.
